Our family appreciated the excellent service. The staff's offer to come to our home to discuss provided us with a personal touch. The staff is very compassionate in their communication with us, and patient with our clarifications. They also provided transparent pricing tiers. The staff was also flexible with our requests for earlier timings for scattering.
Norman Tay and the team from Hosanna provided us with a level of service that exceeded my expectation. Nothing was a problem and this helped us better cope with the bereavement. All questions were answered and every effort made to fulfil requests. From the first meeting right through to the sea burial Norman was both respectful and in control of everything. Thank you Norman and the team from Hosanna.
We were very well supported by Wayne, giving us very clear and detailed instructions what we needed to do. Also because of his recommendations with regards to obituary and niche matters, we were able to get all these matters sorted out smoothly and painlessly. He was very sensitive throughout and we have no regrets engaging Hosanna’s help
Many thanks to Ricky and team as we send off our husband/father/grandfather. The team was professional, helpful, caring and attentive past few days. I was especially impressed by the attentiveness of a staff who noticed and helped with the removal of the wooden sticks behind the placards to dispose when my aunt & me faced some difficulties. Also, am appreciative to Ricky who popped by our house before and after the wake to assist with decision making. Once again, our heartfelt gratitude for the team’s support amidst our grieving time - Thank you very much!
Being a first timer in having to handle a funeral whilst overcoming the grief, I feel that Vincent is very experienced and not afraid to share his thought to facilitate the whole process. His whole team is quiet with no fancy words but just simple gesture to show respect to the deceased and guide the family well. Really appreciate the service.
Engaging Hosanna was a smooth process. Ricky accommodated me even though I called him last minute in the morning and assigned me Vincent who responded promptly and reached quickly. Vincent explained clearly the things that needed to be known at each stage and everything was smooth from start to end. Hosanna accommodated to our needs and changes in timing.
Vincent and his team exceeded our expectations with their professionalism. Vincent went above and beyond to ensure we had a smooth and memorable experience during our beloved Mdm Ong’s final journey. We are very grateful and appreciate all the kind assistance and guidance rendered by Vincent and his team during our time of grief and confusion. Hosanna’s Service is truly Excellent !!! THANK YOU Vincent and Team
My family is very satisfied with the service provided by Hosanna. Our beloved mum passed on in early morning so Ricky had to urgently arrange for Vincent & team to head down to mortuary before sunrise. Recommended us the best price package instead of up selling. Responsive, dedicated & caring team. From hospital, to wake, to Mandai cremation, to sea burial - all stages went smooth. Will recommend to Christians especially. Thank you.
Wayne was very receptive to the calls & messages. Even though the family called him really late in the night, he was still able to answer our questions patiently & explain things in detail. He also helped us to simplify the process and address to our needs, which made it easier for the family to mourn properly.
The Hosanna team, under the strong leadership of Wayne Lean, exceeded all expectations and was professional and effective. In particular, the embalming of our mother was excellent, an exact mirror of how she looked. Wayne Lean worked tirelessly to ensure everything was in place and must be commended for an outstanding job.
Dear Ricky and Ricky's Hosanna team.
I would like to thank you for your kind support and help during this difficult times.
I personally did not have any experience in taking care of anything that's related to funeral and wake. It was a mind blowing when I lost the person whom I love. Time moves too fast and there many decision to make. Ricky was there to help me through by summarizing all the major important stuffs and making it seamlessly easy to pass, from getting the Death Cert all the way to the collection of cremains. In addition, Ricky is also very understanding and kind throughout this journey.
I am thankful for getting to know you Ricky! God Bless you, your family and Hosanna team.
ough we had never known Wayne, we could feel his sincerity and his love for the people he served. Thank God for Wayne and his team. God bless him and his family. Continue to shine for the living Christ.
Wayne and his team had been very patient and attentive to my family and I. When I faced difficulty in getting the death certificate for my granny due to some unforeseen circumstances in three different police stations, Wayne and his team waited patiently at the void deck for me until very late, passed 8pm. Wayne took time to explain to me the procedure and also some Chinese customary observations as well. Wayne and his colleague also waited for my parents and I at Mandai Crematorium to collect my granny's ashes and made the entire process of my granny's funeral a painless one. Throughout the process, we felt supported and even though we had never known Wayne, we could feel his sincerity and his love for the people he served. Thank God for Wayne and his team. God bless him and his family. Continue to shine for the living Christ.
When my mother suddenly passed away and I had to fly back from overseas and oversee the funeral arrangements, everything was stressful and chaotic.
However, after meeting with our funeral director Ricky Guok who was recommended by our church leader, everything fell into place. His professional experience, confidence and maturity smoothen the path for us in the next few days.
Most importantly, his suggestions are always made with the best interest of the client in mind.
I would like to commend Ricky and his team for a job well done. Also, I would definitely recommend him and his company Hosanna Eternal Services to all my friends and relatives should they require such services in future.
Wayne was professional with his services. He met us thru zoom a day before my dads passing and run through with us the furneral preparation and it was his off day that day. The whole process was well-guided by Wayne . We would like to thank Wayne for making this process smooth and pleasant. Thank u Hosanna.
Hosanna's service is top-notch.
Thank you, Wayne, for tirelessly meeting our every need.
You have given attention to detail. Thank you for not just advising us on how to manage the condensation in the casket, but personally coming to clean up the condensation and adjusting the air-condition.
Thank you for looking out for our elderly and frail family members. Thank you for your kindness and compassion.
This is my first time using Hosanna service and I was very impressed by how detail the whole process was executed.
We were brief ahead every step of the way. Even at the Ash Collection, Ricky was there to personally explained the whole process.
I would recommend Hosanna svc to anyone.
A big thank Q for making our last walk with our Mum smooth.
Ricky is a very approachable person. He will view and explain on client’s perspective. He displayed confidence in handling the situation which ease our anxieties, frees us from making any other arrangements or leaving us with difficult decisions to made. He’s very sincere and compassionate. Our family is glad to be served by. Hosanna is very blessed to have such commendable staff. Praise the Lord! All glory to our God!
Vincent is very experienced and attentive to our needs especially this is the first time we handle such situation. I am very grateful with his team service to oversee my father matters to the finest details. Please keep up your good service. Thanks so much for your help and support to my family to tide us through this difficult time. I greatly appreciate it.
Vincent and his colleagues are excellent. They are professional, very understanding and sensitive and was able to come up with suggestions discreetly when I was unable to think during the period after my mom’s death. They took care of everything. I really couldn’t do it without them.
Even though it’s a paid service, I really appreciate all they have done over the course of the last several days.
Thank you very much.
Calvin was the director in charge of my father wake. From the first day to the last day of ash collection, he was always around to help out and explain the procedure with me. I will strongly recommend his service as he is a very responsible and professional person. He is willing to answer your questions promptly regardless of the time. Lastly, I will like to say a big thank you to him for the past 5 days and greatly appreciate his help!
Funeral Director, Vincent provided valuable assistance and detailed guidance in the entire funeral arrangement, from the mortuary to cremation to collection of ash. It was delivered in an efficient and professional way. My family and I would have been lost doing all this by ourself. Many thanks to Vincent and his team. God bless.
Wayne was amazing and super helpful the last few days. He helped my family so so much and the team that was with him was amazing too. We are very very thankful that Wayne was assigned to help us and I have nothing but praises for his efforts, patience and attention to details. Thanks once again from the bottom of our hearts.
Ricky did a fantastic job, great personality, and very reassuring at all time. He is prompt in response and timely in ensuring the entire event was well executed. Under his capable leadership, his team ran a smooth and efficient program and we received very satisfying experience in our very difficult time. Also the whole cost is extremely reasonable. Thank you Ricky and your team.
We are thankful and grateful for what Wayne and team had done during this difficult period after my Dad's passing. What made the whole arrangement so challenging is my sister and I reside overseas and we had to get Singapore entry approvals before traveling back due to Covid border control. The approvals did not come until 1 day prior our flights, then Wayne was able to set the Wake and Cremation schedules. There were also many other rules and constraints due to Covid and Cremation but Wayne was able to overcome. Wayne was even online responding to our many last minute requests at 130am in the morning wee hours! Wayne followed through the whole process till the pick up of my Dad's ashes. We thank Wayne for being so accommodating full of gentle compassion to assist us during this time. We thank God for sending such an angel team - God bless to Hosanna to doing such meaningful services, keep it up!
Dear Ricky & Staff of Hosanna Casket Service Pte Ltd:
Thank you so much for your kind assistance during my uncle’s funeral. Your excellent service, patient, understanding & help are greatly
appreciated. You & your team have made these 2 days a smooth &hassle free for me & my family. Thank you once again & God bless you & your team abundantly.
Dear Ricky & Kelvin Management of
On behalf of the family of the late Mdm Bare Kha Lang, I wish to express our
gratitude of thanks and appreciation to Kelvin, Ricky and the Management of Hosanna for managing the embalmment, the wake, the cremation and the inurnment of the ashes at the Memorial. All seems so simple & easy and the whole process like clockwork.
The professionalism, experience, conduct, skill and most importantly, the compassion and respect demonstrated throughout the funeral were impeccable and admirable. Thank you and clearly, God’s blessing is with you and the organization.
We, the family of the late Joyce Chelliah appreciate your stewardship in arranging with love and professionalism the funeral of our dear mother.
Words cannot express our heart-felt gratitude to both of you!!
May the good LORD bless the both of you, Hosanna and your families…
Chandra & Ayigail
I wish to thank you for your efficiency & your excellent support in managing the necessary aspects of my father’s funeral. Customers can be especially demanding but you handled the challenges with ease, professionalism and with a lot of heart and understanding. Thank you Ricky, we are glad we chose the right person for this.
I wish to express my family’s appreciation at the way Calvin Kow handled the funeral arrangements for my mother, Lottie
Thotasingam, From 2-6 July 2015. We were very impressed at how respectful he was when the bones were transferred to the urn.
You certainly have a very good employee in Calvin Kow.
Our Heartfelt Appreciation for all that you have done for us, during the funeral of our beloved dad. We should also command on your wonderful stuff Mr Calvin Kow…He has such gentle spirit to manage family in the grief and all the extra work he willingly do it, to bring ease and comfort to us.
Papa GOD’s flowing blessings upon you!
The family of the Late Mr LEE Pin Chin